Terms and conditions

The Thread Clothes platform is owned by Thread Clothes, having its registered office at Contact Us.

Your use of Thread Clothes and its services is governed by the listed Terms of Use and applicable policies as listed under the “Customer Service” section.

For the purpose of this Terms of Use and policies concerned, wherever the context so requires “You”, “User” or “Customer” shall mean any natural or legal person who has agreed to become a buyer on Platform by providing data while registering on the Platform as Registered User. The terms “Thread Clothes, “Us” or “We” shall mean Thread Clothes.

When you use any of the services provided by us, you will be subjected to rules, guidelines, policies, and terms of use that govern this platform. We reserve our right, at our sole discretion, to remove, alter, modify or add portions of these Terms of Use, at any time, without any prior notice to you. You shall ensure to review the terms of use periodically for updates/changes and/or modifications. By impliedly accepting these Terms of Use and our policies and guidelines, you agree to be bounded by these conditions as and when you use our service or platform.

Reward Coins:

We accept payment via reward points earned by loyal customers. You can use your accumulated points to make purchases on our website. The number of reward points required for each purchase depends on the value of the product and the number of points earned. You can check your reward points balance during checkout.

Reward points are a loyalty program that allows customers to earn points for their purchases or other actions on a website. These points can be redeemed for discounts or other rewards on future purchases. Reward points incentivize customers to continue shopping with a particular website or brand and can also help increase customer retention.

How Reward Points Work at ThreadClothes.com?

Shoppers will be credited Reward Coins after 7 (seven) days from the date of order delivered.

Rewards coins will be credited to the wallet, and the same can be used on the next purchase.

Note:

Reward points cannot be encashed.

This means, upon cancelling the order, the reward points will not be refunded.

Exchange, return, and refund are not applicable for the threadclothes.com reward points.

This means reward points once used for the purchase cannot be refunded if you opt to exchange, return, and refund the product.

You can use reward coins for “deal of the day” products.

At ThreadClothes.com, we are committed to providing our customers with the best shopping experience possible.

We hope these policies help you feel confident in your purchase with us. If you have any questions or concerns, please do not hesitate to contact our customer service team.

Refund Policy:

We understand that receiving damaged products can be disappointing.

If the product arrives in bad condition, you can request a refund. However, please note that this policy only applies to products received in bad condition.

To request a refund, please contact our customer service team within 7 days of receiving the product.

Exchange Policy

If you wish to exchange a product for a different size or colour, we are happy to help you.

However, we require buyers to pay a nominal fee of 100 Rupees to collect the existing product and deliver a new one in exchange.

To initiate an exchange, please contact our customer service team within 7 days of receiving the product.

Please note that the product must be in its original packaging and unused to be eligible for an exchange.

We hope these policies help you feel confident in your purchase with us. If you have any questions or concerns, please do not hesitate to contact our customer service team.

Deal of the Day Products:

Deal of the Day products are available at an incredible discount prices. These are limited products at a discounted price for a limited time only.

However, before you make your purchase, there are a few important conditions that you should be aware of:

Deal of the Day products cannot be clubbed with any other offers: When purchasing a deal of the day product, you cannot use any other coupons, discounts, or reward coins to further reduce the price. The deal price is already heavily discounted, and we want to ensure that all customers have an equal chance to take

You cannot use reward coins for the Deal of the Day products:While reward coins can be used for most products on our site, they cannot be used to purchase Deal of the Day products. This is because the deal price is already heavily discounted, and we want to ensure that all customers have an equal chance to take advantage of this amazing offer.

No exchange, refund, or return on Deal of the Day products unless the product is tampered/damaged: We do not offer exchanges, refunds, or returns on Deal of the day products unless the product is found to be tampered or damaged. This is because the deal price is already heavily discounted, and we want to ensure that all customers know this policy before making their purchase.

Thank you for choosing our deal of the day products, and we hope you enjoy the incredible discounts we offer!

We hope these policies help you feel confident in your purchase with us. If you have any questions or concerns, please do not hesitate to contact our customer service team.

By email: [email protected]
By visiting this page on our website: https://threadclothes.com/contact
By phone number: +91 9978499992